Field Service Engineer Job at Bio-Techne, Remote

  • Bio-Techne
  • Remote

Job Description

Field Service Engineer supporting pre- and post-sales activities for spatial instrumentation in life sciences. Reports to Senior Field Service Manager and provides remote and on-field technical support across Germany, involving frequent travel and hands-on equipment installation and maintenance.

Responsibilities

  • Install, maintain, and repair spatial instrumentation systems at customer sites
  • Investigate technical problems and develop solutions; perform root cause analysis
  • Conduct basic staining assays for protocol testing and validation
  • Document all service activities and maintain comprehensive technical records
  • Gather and report customer feedback and technical issues to management

Requirements

  • At least 3 years field service engineering experience in life sciences, research, diagnostics, or medical devices
  • Relevant qualifications in microsystems, mechanical engineering, bioengineering, electrical engineering, or microscopy optics
  • Troubleshooting and root cause analysis experience; IT support experience preferred
  • Hands-on laboratory techniques experience preferred
  • Fluent English (oral and written); additional languages advantageous
  • Valid driving license; ability to handle heavy equipment and work in confined spaces
  • Strong customer service skills, problem-solving mindset, and independent work capability

Compensation: €43,700 - €70,020

Job Tags

Remote work

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